Refund & Return Policy
Refund & Return Policy
At Popshoptrends, we want you to be satisfied with your purchase. If you have an issue with your order, please review the policy below.
1. Returns
We accept eligible returns within 30 days of delivery.
To be eligible for a return, the item must:
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Be unused and in its original condition.
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Be returned with its original packaging and accessories, where applicable.
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Not show signs of damage caused by misuse, improper handling, or normal wear and tear.
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Include proof of purchase or order information.
Certain products may not be eligible for return due to hygiene, safety, or other applicable restrictions.
2. Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, or you receive the wrong product, please contact us within 7 days of delivery.
Please provide:
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Your order number.
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A description of the issue.
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Clear photographs or videos showing the product and packaging, if applicable.
After reviewing the issue, we may offer a replacement, exchange, or refund where appropriate.
3. Refunds
Once your return is received and inspected, we will notify you whether your refund has been approved.
If approved, the refund will be issued to your original payment method.
Please allow additional time for your bank or payment provider to process and post the refund to your account.
4. Return Shipping
If the return is due to receiving a damaged, defective, or incorrect item, Popshoptrends may cover reasonable return shipping costs.
For returns due to a change of mind or other reasons not caused by an error on our part, the customer may be responsible for return shipping costs.
5. Non-Returnable Items
Certain products may not be eligible for return, including:
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Used or